Advice and answers from the SmartrMail Team

FAQ

13 articles in this collection
Written by Josh Reyes and George Hartley

Does SmartrMail store my credit card information?

Learn how we process payments in SmartrMail.
Written by Josh Reyes
Updated this week

Can I have multiple stores under the same SmartrMail account?

Written by Josh Reyes
Updated this week

Do I have to put a physical address in my email footer?

Learn other options you may have to ensure you're CAN-SPAM compliant
Written by Josh Reyes
Updated this week

Remove SmartrMail branding from my emails

Learn how to remove our SmartrMail logo from your email footer
Written by Josh Reyes
Updated this week

How is pricing calculated?

Find out how you're billed in SmartrMail
Written by Josh Reyes
Updated this week

How do I update my billing information?

A step-by-step guide on how to update your payment info
Written by Josh Reyes
Updated this week

How do I change my 'from' address?

How to change the email address that your messages send from
Written by Josh Reyes
Updated this week

I can't login to SmartrMail

Follow these instructions when you can't login to SmartrMail
Written by Josh Reyes
Updated this week

How Am I Billed?

Your monthly pricing is calculated based on unique subscribers.
Written by George Hartley
Updated this week

Using Merge Tags with SmartrMail

Learn what merge tags are and how to use them
Written by Josh Reyes
Updated this week

What are Suppressed Customers

Explaining who and how your customers are suppressed.
Written by George Hartley
Updated this week

Excluding Products from Emails

Learn how to blacklist products from all emails across SmartrMail
Written by Josh Reyes
Updated this week