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How do I update my billing information?
How do I update my billing information?

A step-by-step guide on how to update your payment info

Written by Peter Connolly
Updated over a week ago

**Please note that if you are a Shopify customer, by default your billing will be charged through their platform, If you wish to be charged through Smartrmail please contact our support
After repeated billing failures, SmartrMail automatically cancels your subscription and pauses all sending on your account. If you'd still like to keep sending emails and making more sales, don't worry. You can easily update your billing information by following these steps.

  • Click the Upgrade button on any of our plans

  • Enter your payment details in the pop-up

Note: To avoid billing failures we recommend that you use a credit card for payment.

  • Cancel Plan:
    Please note that uninstalling SmartrMail doesn't cancel your subscription. Simply click on "Cancel subscription" down the billing page in order to cancel your subscription.

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