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How does having subscribers in multiple lists work?
How does having subscribers in multiple lists work?

Learn how we treat subscribers who are in multiple lists.

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Written by Peter Connolly
Updated over 4 months ago

In SmartrMail, if you have the same subscriber in multiple lists – they'll still only count as 1 subscriber in your billing.

If you send to both lists in a single email the subscriber will only receive the email once.

Please note that Smartrmail will only ever charge you once per email address, no matter how many lists that email is in.
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