FAQ
By Sam1 author34 articles
What is Smartrmail Enhanced?FAQ and examples of Smartrmail Enhanced.
Your Smartrmail Analytics explained.In this article, we'll help break down the new Smartrmail reports dashboard and your email analytics. The new Dashboard went live on 14/3/24 with the following changes.
How do I change my 'from' address?How to change the email address that your messages send from
Do I have to put a physical address in my email footer?Learn other options you may have to ensure you're CAN-SPAM compliant
Why are my test emails going to spam?Find out why your test emails are going to spam
Can I send using a free email address like Gmail?Learn why using free email addresses to send emails lowers your deliverability
How are sales tracked?Learn how we track sales attributed to SmartrMail
How do I add a tax to my wholesale prices?Learn how to set a custom tax rate to use with the {price_vat} merge tag.
How to track emails with Google AnalyticsLearn about SmartrMail's Auto Google Analytics Tracking and how you can enable or disable it.
What is Smart Resend?Learn how to resend an email campaign to those who didn't open the first time.
Adding SmartrMail's Pop-up script to your website
What are Suppressed Email AddressesExplaining what suppressed email addresses are.
What is alt text, and why do you need to use it?How and why you should use alt text in email images
How do I send unsubscribes to my store?Learn what 2-Way Unsubscribe is and how to enable/disable it.
How do I set up a Double Opt-In?Learn about what double opt-in means, whether you should use it, and how to enable/disable it.
How does having subscribers in multiple lists work?Learn how we treat subscribers who are in multiple lists.
What is the GDPR?Learn about what the GDPR (General Data and Protection Regulation) is and how SmartrMail is getting ready.
California Consumer Privacy Act (CCPA)Understand how the CCPA affects you and SmartrMail
Do I need to add anything to my privacy policy?Get a snippet of text to add to your privacy policy
Types of ContactsLearn the different types of contacts and the specific content they can receive.
How Am I Billed?Your monthly pricing is calculated based on unique subscribers.
What is the difference between Standard and Unlimited Plan (Neto - Legacy)Learn how to get more sales with better tools
How do I update my billing information?A step-by-step guide on how to update your payment info
How is pricing calculated?Find out how you're billed in SmartrMail
Does SmartrMail store my credit card information?Learn how we process payments in SmartrMail.
Where should I apply my SmartrMail Coupon?Learn how to apply a coupon to your account
What are the differences between the Essentials and the Pro plan?Learn the differences between the Essentials and the Pro plan
How does the SmartrMail annual plan work?Learn how SmartrMail saves on average 50% off most email service providers