FAQ

George Hartley avatar Josh Reyes avatar Nicolas Vibert avatar +1
32 articles in this collection
Written by George Hartley, Josh Reyes, Nicolas Vibert and 1 other
General Settings

Migrating to the New Pop Up Builder

Everything you need to know about SmartrMail's new pop up builder
Josh Reyes avatar
Written by Josh Reyes
Updated over a week ago

How do I change my 'from' address?

How to change the email address that your messages send from
Josh Reyes avatar
Written by Josh Reyes
Updated over a week ago

Do I have to put a physical address in my email footer?

Learn other options you may have to ensure you're CAN-SPAM compliant
Josh Reyes avatar
Written by Josh Reyes
Updated over a week ago

Why are my test emails going to spam?

Find out why your test emails are going to spam
Josh Reyes avatar
Written by Josh Reyes
Updated over a week ago

Can I send using a free email address like Gmail?

Learn why using free email addresses to send emails lowers your deliverability
Nicolas Vibert avatar
Written by Nicolas Vibert
Updated over a week ago

How are sales tracked?

Learn how we track sales attributed to SmartrMail
Josh Reyes avatar
Written by Josh Reyes
Updated over a week ago

What is Smart Send Frequency?

Learn how to cap the number of email your subscribers receive
Nicolas Vibert avatar
Written by Nicolas Vibert
Updated over a week ago

How do I add a tax to my wholesale prices?

Learn how to set a custom tax rate to use with the {price_vat} merge tag.
Aaron Wiseman avatar
Written by Aaron Wiseman
Updated over a week ago

How to track emails with Google Analytics

Learn about SmartrMail's Auto Google Analytics Tracking and how you can enable or disable it.
Aaron Wiseman avatar
Written by Aaron Wiseman
Updated over a week ago

What is Send Boost?

Learn how to resend an email campaign to those who didn't open the first time.
Aaron Wiseman avatar
Written by Aaron Wiseman
Updated over a week ago