SmartrMail

Learn how to test your own list-triggered automations like welcome emails

How to Test Your List-Triggered Automation (ex. Welcome Emails)

Learn how to test and troubleshoot your browse abandonment emails

Browse Abandonment Troubleshooting

Learn why your emails are being clipped by Gmail and what you can do about it.

Why Are My Emails Being Clipped By Gmail?

Learn about common issues with list-triggered automations and how to troubleshoot them

Troubleshooting List-Triggered Automations (Welcome Emails)

How to login to your SmartrMail account through Neto

Logging into your SmartrMail Account with Neto

Learn how to create a password login for your Neto integrated account.

Creating a Password login for your Neto integrated account

How to resync your products so they're up to date

Resyncing Products

Learn how email authentication works with SmartrMail

My Email From Name Shows "smrtermail.com"

Learn about common image upload and display issues and how to troubleshoot

Troubleshooting Images in SmartrMail

Follow these instructions when you can't login to SmartrMail

I can't login to SmartrMail

I can't login to SmartrMail from BigCommerce

If requested by the SmartrMail support team

How to Open the Developer Console

Learn to take a screenshot if requested by the SmartrMail team

How to Take a Screenshot

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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