This article includes a couple extra steps you'll need to do if you want to send abandoned cart emails for your Neto store.
If you're currently sending abandoned cart emails outside of SmartrMail, remember to turn these off so customers don't receive redundant messages
Abandoned Cart emails will only be sent to customers who have signed into your store or have entered their email during the checkout process
If a customer has previously unsubscribed from email marketing from your store, a message will not be sent
Automate Abandoned Cart Series
Step 1: Install the Abandoned Cart Saver add-on on Neto
Step 2: Uncheck "Send abandoned cart customer email" box. This will enable the Cart API
Step 3: Complete the steps included in the following doc