# SmartrMail Help Center

> Help center for SmartrMail

## Getting Started

- [Overview](https://docs.smartrmail.com/en/articles/204151-overview.md): Getting started with SmartrMail
- [Pro plan - Complete SmartrMail Set up](https://docs.smartrmail.com/en/articles/7127237-pro-plan-complete-smartrmail-set-up.md)
- [What are SmartrMail’s Essential Features?](https://docs.smartrmail.com/en/articles/8234804-what-are-smartrmail-s-essential-features.md): Learn about what is included in each of SmartrMail's plans
- [How Back in Stock notification pricing works](https://docs.smartrmail.com/en/articles/8201324-how-back-in-stock-notification-pricing-works.md): Learn how the pricing for Back in Stock \(BIS\) notifications works to help you make the most of this valuable feature.
- [Installing SmartrMail on Shopify](https://docs.smartrmail.com/en/articles/302196-installing-smartrmail-on-shopify.md): Learn how to install SmartrMail on your Shopify store
- [Installing SmartrMail on BigCommerce](https://docs.smartrmail.com/en/articles/305124-installing-smartrmail-on-bigcommerce.md): Learn how to install SmartrMail on your BigCommerce store
- [Integrating SmartrMail with Neto](https://docs.smartrmail.com/en/articles/1046865-integrating-smartrmail-with-neto.md): Learn how to integrate SmartrMail with your Neto store
- [Integrating SmartrMail with WooCommerce](https://docs.smartrmail.com/en/articles/1863200-integrating-smartrmail-with-woocommerce.md): Learn how to integrate SmartrMail with your WooCommerce store
- [How to Migrate Across from Mailchimp to SmartrMail](https://docs.smartrmail.com/en/articles/2894340-how-to-migrate-across-from-mailchimp-to-smartrmail.md): Learn how to migrate your email marketing across from Mailchimp to SmartrMail
- [SmartrMail's Free Migration Package](https://docs.smartrmail.com/en/articles/6264564-smartrmail-s-free-migration-package.md): Learn what is included in SmartrMail's Free Migration Offer
- [Creating a List](https://docs.smartrmail.com/en/articles/309588-creating-a-list.md): Learn how to manually create a list within SmartrMail
- [Bulk Unsubscribe Subscribers](https://docs.smartrmail.com/en/articles/1293625-bulk-unsubscribe-subscribers.md): Why and how to remove your unsubscribed subscribers
- [How to import your MailChimp list](https://docs.smartrmail.com/en/articles/1739421-how-to-import-your-mailchimp-list.md): A step by step walkthrough to import your subscribers list from MailChimp
- [How to import your Klaviyo list](https://docs.smartrmail.com/en/articles/5189979-how-to-import-your-klaviyo-list.md): Learn how to export your list from Klaviyo and import it into SmartrMail
- [Requirements for Lists](https://docs.smartrmail.com/en/articles/358617-requirements-for-lists.md): Ensure your lists are CAN-SPAM compliant and uploaded in accordance to our Terms of Use
- [Setup Email Collection Popup](https://docs.smartrmail.com/en/articles/358629-setup-email-collection-popup.md): Learn how to collect new subscribers with our email popup
- [Embedding HTML Form](https://docs.smartrmail.com/en/articles/358624-embedding-html-form.md)
- [How to Switch Over Newsletter Signup Forms \(Shopify\)](https://docs.smartrmail.com/en/articles/1371518-how-to-switch-over-newsletter-signup-forms-shopify.md): A step-by-step guide on how to switch over your newsletter signup forms to SmartrMail for your Shopify store
- [How to Switch Over Newsletter Signup Forms \(Neto\)](https://docs.smartrmail.com/en/articles/1496981-how-to-switch-over-newsletter-signup-forms-neto.md): A step-by-step guide on how to make your Neto Subscription form post to SmartrMail.
- [How to Switch Over Newsletter Signup Forms \(BigCommerce\)](https://docs.smartrmail.com/en/articles/1372000-how-to-switch-over-newsletter-signup-forms-bigcommerce.md): A step-by-step guide on how to switch over your newsletter signup forms for your BigCommerce store
- [Tips for Collecting New Subscribers](https://docs.smartrmail.com/en/articles/358632-tips-for-collecting-new-subscribers.md): Tips and best practices for collecting more subscribers

## Send an Email Newsletter

- [How Can I A/B Test Sending Times?](https://docs.smartrmail.com/en/articles/6474261-how-can-i-a-b-test-sending-times.md): Learn how to use A/B testing your sending times
- [How Can I A/B Test Subject Lines?](https://docs.smartrmail.com/en/articles/1916488-how-can-i-a-b-test-subject-lines.md): Learn how to use A/B testing for your subject lines
- [Create an Email Newsletter](https://docs.smartrmail.com/en/articles/358572-create-an-email-newsletter.md): Create and send a manual email newsletter with SmartrMail

## Email Design

- [The Basics of Email Design in SmartrMail](https://docs.smartrmail.com/en/articles/4666361-the-basics-of-email-design-in-smartrmail.md): Understanding the basics of email design in SmartrMail
- [Create a Template](https://docs.smartrmail.com/en/articles/4669017-create-a-template.md): Learn how to create a new template in SmartRMail
- [Edit a Template](https://docs.smartrmail.com/en/articles/4669066-edit-a-template.md): How to edit an existing template in SmartrMail
- [Setting your Brand Kits](https://docs.smartrmail.com/en/articles/358652-setting-your-brand-kits.md): Learn how to setup your brand styles on SmartrMail
- [Tips for Email Design](https://docs.smartrmail.com/en/articles/358654-tips-for-email-design.md): Helpful tips for designing emails
- [Adding Smart Product Blocks](https://docs.smartrmail.com/en/articles/4969662-adding-smart-product-blocks.md): Learn how to add a block with recommended products to your emails
- [Image Recommendations for Content Blocks](https://docs.smartrmail.com/en/articles/2584713-image-recommendations-for-content-blocks.md): Learn our recommendations for Image and Image + Caption blocks.
- [Adding Image+Caption Blocks](https://docs.smartrmail.com/en/articles/1321715-adding-image-caption-blocks.md): Using our collections blocks and adding custom HTML
- [Adding Video Blocks](https://docs.smartrmail.com/en/articles/2638779-adding-video-blocks.md): Learn how to embed videos to your emails
- [Adding HTML Blocks](https://docs.smartrmail.com/en/articles/1360431-adding-html-blocks.md): How to add HTML elements into your emails
- [Styling Text and Fonts](https://docs.smartrmail.com/en/articles/1321893-styling-text-and-fonts.md): How to style and size your fonts in SmartrMail
- [Adding a Page Background to your Emails](https://docs.smartrmail.com/en/articles/5375613-adding-a-page-background-to-your-emails.md): Learn how to add a page background to your emails
- [Dynamic Tagging for Custom HTML](https://docs.smartrmail.com/en/articles/1364058-dynamic-tagging-for-custom-html.md): How to add your physical address and unsubscribe options when using custom HTML
- [HTML Limitations in Email](https://docs.smartrmail.com/en/articles/4968924-html-limitations-in-email.md): Learn about the limitations of using custom HTML in your email newsletters and automations.
- [How to Resize Images in Emails](https://docs.smartrmail.com/en/articles/1713558-how-to-resize-images-in-emails.md): Learn how to control image size in SmartrMail
- [Tips on Using Emojis in Emails](https://docs.smartrmail.com/en/articles/1932535-tips-on-using-emojis-in-emails.md): Learn how to use Emojis in your email campaigns.

## Email Automation

- [How to Automate a Back in Stock email series](https://docs.smartrmail.com/en/articles/8184961-how-to-automate-a-back-in-stock-email-series.md): Learn how to automate a back in stock email series
- [Automation Emails with AI](https://docs.smartrmail.com/en/articles/9215269-automation-emails-with-ai.md)
- [Triggering an Automation Using Custom Events \(Beginner Guide\)](https://docs.smartrmail.com/en/articles/13429384-triggering-an-automation-using-custom-events-beginner-guide.md): This guide walks through how to trigger an email automation using Custom Events, using a simple, real‑world example
- [Using Custom Event Variables for Personalisation](https://docs.smartrmail.com/en/articles/13430428-using-custom-event-variables-for-personalisation.md): Learn how to use custom fields from your Custom Event webhook to personalise automation emails - map payload variables \(such as points, tier status, and milestone data\) and use them inside your ema...
- [Introduction to Automations](https://docs.smartrmail.com/en/articles/4468525-introduction-to-automations.md): Learn how Automations allow you to setup multi-step automations based on your customer journey
- [Creating an Automation](https://docs.smartrmail.com/en/articles/4475837-creating-an-automation.md): Learn how to create a multi-step automation
- [How to Install the Abandoned Cart Add-on in Neto](https://docs.smartrmail.com/en/articles/1412121-how-to-install-the-abandoned-cart-add-on-in-neto.md): Learn how to automate abandoned carts as a Neto store.
- [Create a List-Triggered Automation](https://docs.smartrmail.com/en/articles/4475849-create-a-list-triggered-automation.md): Learn how to trigger an automation if a customer joins a specific list
- [Create a Segment-Triggered Automation](https://docs.smartrmail.com/en/articles/4475854-create-a-segment-triggered-automation.md): Learn how to create an automation when a subscriber joins a smart segment
- [Create an Order-Triggered Automation](https://docs.smartrmail.com/en/articles/5023417-create-an-order-triggered-automation.md): Learn how to create a multi-step automation after a subscriber
- [Create a Cart-Triggered Automation](https://docs.smartrmail.com/en/articles/4678865-create-a-cart-triggered-automation.md): Learn how to create a multi-step automation when a cart is abandoned
- [Create a Browse Abandonment Automation](https://docs.smartrmail.com/en/articles/5190572-create-a-browse-abandonment-automation.md): Learn how to create a multi-step automation when a subscriber abandons a browse session
- [Add an Email to an Automation](https://docs.smartrmail.com/en/articles/4475838-add-an-email-to-an-automation.md): Learn how to add an email to an automation
- [Add a Time Delay to an Automation](https://docs.smartrmail.com/en/articles/4475841-add-a-time-delay-to-an-automation.md): Learn how to add a delay between steps in your automation
- [Add a Conditional Split to an Automation](https://docs.smartrmail.com/en/articles/4475842-add-a-conditional-split-to-an-automation.md): Learn how to split your automation into two distinct paths
- [How to Automate a Review Email with Automations](https://docs.smartrmail.com/en/articles/5579286-how-to-automate-a-review-email-with-automations.md): Learn how to automate an email asking for reviews
- [How to Automate a Welcome Email Series with Automation](https://docs.smartrmail.com/en/articles/4486143-how-to-automate-a-welcome-email-series-with-automation.md): Learn how to automate an email or series of emails welcoming subscribers to your store after they subscribe to your email list
- [How to Automate an Abandoned Cart Series with Automations](https://docs.smartrmail.com/en/articles/4656283-how-to-automate-an-abandoned-cart-series-with-automations.md): Learn how to use automations to automate a multi-step abandoned cart series
- [How to Create a Browse Abandonment Series with Automations](https://docs.smartrmail.com/en/articles/5275162-how-to-create-a-browse-abandonment-series-with-automations.md): Learn how to recover abandoned sessions with our browse abandonment trigger
- [How to Automate a Win-Back Email Series with Automations](https://docs.smartrmail.com/en/articles/4486121-how-to-automate-a-win-back-email-series-with-automations.md): Learn how to automate an email or series of emails to win-back lapsed customers who've stopped purchasing from your store.
- [How to Automate a Thank You Email Series with Automations](https://docs.smartrmail.com/en/articles/4486126-how-to-automate-a-thank-you-email-series-with-automations.md): Learn how to automate an email or series of emails thanking customers for making a purchase
- [How to Automate a Repeat Purchase Thank You Email Series with Automations](https://docs.smartrmail.com/en/articles/5027083-how-to-automate-a-repeat-purchase-thank-you-email-series-with-automations.md): Learn how to send customers who make a second purchase a special thank you
- [How to Automate an Upsell Series with Automations](https://docs.smartrmail.com/en/articles/4486128-how-to-automate-an-upsell-series-with-automations.md): Learn how to automate emails to upsell products based on customer preferences.
- [How to Automate a Cross-Sell or Up-Sell Series with Automations](https://docs.smartrmail.com/en/articles/4486115-how-to-automate-a-cross-sell-or-up-sell-series-with-automations.md): Learn how to send an email or series of emails recommending related products when a customer purchases a specific product or collection
- [How to Automate Birthday Emails with Automations](https://docs.smartrmail.com/en/articles/4486135-how-to-automate-birthday-emails-with-automations.md): Learn how to automate an email wishing your subscribers a happy birthday
- [How to Automate a Sunset Email with Automations](https://docs.smartrmail.com/en/articles/5561701-how-to-automate-a-sunset-email-with-automations.md): Learn how to send your unengaged subscribers an email before you clean your list
- [How to set up a Back in stock Pop-up](https://docs.smartrmail.com/en/articles/8192761-how-to-set-up-a-back-in-stock-pop-up.md): Learn how to set up a back in stock popup so your customers can find out immediately when your product is back in stock
- [Setting Up Your Custom Sending Domain on SmartrMail for Better Deliverability & Authentication](https://docs.smartrmail.com/en/articles/8674901-setting-up-your-custom-sending-domain-on-smartrmail-for-better-deliverability-authentication.md): Learn how you can set up a Custom Sending Domain with SmartrMail. As a best practise this step has a huge impact on email deliverability and increased engagement for inbox providers such as Google...
- [Warming Up Your Custom Sending Domain in SmartrMail](https://docs.smartrmail.com/en/articles/8674992-warming-up-your-custom-sending-domain-in-smartrmail.md): Learn how to warm up your new custom sending domain.

## Product Recommendations

- [How to Create a Product Feed](https://docs.smartrmail.com/en/articles/3526552-how-to-create-a-product-feed.md): Learn how to create a product feed and how they work
- [How Product Feed Popularity Types Work](https://docs.smartrmail.com/en/articles/3617495-how-product-feed-popularity-types-work.md): Understand how each product feed type affects your recommendations
- [How SmartrMail Recommends Products](https://docs.smartrmail.com/en/articles/3394411-how-smartrmail-recommends-products.md): Learn how our recommendation engine chooses which products to send to each customer
- [Automating Product Recommendation Emails](https://docs.smartrmail.com/en/articles/358597-automating-product-recommendation-emails.md): Setup your product recommendation emails with SmartrMail
- [Frequency Tips for Automated Product Recommendation Emails](https://docs.smartrmail.com/en/articles/358598-frequency-tips-for-automated-product-recommendation-emails.md): Frequency best practices for sending automated product recommendation emails

## Subscribers

- [Creating Custom Fields](https://docs.smartrmail.com/en/articles/3634539-creating-custom-fields.md): Learn how to create custom fields for your subscribers

## Segmentation

- [Introduction to Smart Segments](https://docs.smartrmail.com/en/articles/603650-introduction-to-smart-segments.md): Get familiar with list segmentation within SmartrMail
- [Understand the Conditions Available for Smart Segments](https://docs.smartrmail.com/en/articles/603738-understand-the-conditions-available-for-smart-segments.md): See what each segmentation condition means, so you can build the right list for your campaign.
- [How Smart Segments Update](https://docs.smartrmail.com/en/articles/603734-how-smart-segments-update.md): Learn when your Smart Segments refresh automatically, and how to update one manually before sending.
- [List Cleaning Using Smart Segments](https://docs.smartrmail.com/en/articles/603742-list-cleaning-using-smart-segments.md): Learn how to clean your list through Smart Segments
- [Export a Smart Segment to a CSV file](https://docs.smartrmail.com/en/articles/603739-export-a-smart-segment-to-a-csv-file.md): Download your segmented subscribers as a CSV file to use as a custom audience on Facebook or other platforms.
- [Create a Segment Based on Campaign Engagement](https://docs.smartrmail.com/en/articles/603746-create-a-segment-based-on-campaign-engagement.md): Create a segment based on email opens or clicks
- [Create a Segment of Buyers or Non-Buyers](https://docs.smartrmail.com/en/articles/603749-create-a-segment-of-buyers-or-non-buyers.md): Learn how to create a segment of buyers or non-buyers
- [Create a Segment of Customers who've Purchased Specific Products](https://docs.smartrmail.com/en/articles/662735-create-a-segment-of-customers-who-ve-purchased-specific-products.md): Learn how to create a segment of customers who've purchased specific products
- [Create a Segment of Customers who've Purchased from Specific Collections](https://docs.smartrmail.com/en/articles/837721-create-a-segment-of-customers-who-ve-purchased-from-specific-collections.md): Learn how to create a segment of customers who've purchased specific collections
- [Create a Segment of New or Old Subscribers](https://docs.smartrmail.com/en/articles/837767-create-a-segment-of-new-or-old-subscribers.md): Learn how to create a segment of subscribers based on date added.
- [Create a Segment of Subscribers in a UserGroup \(Neto\)](https://docs.smartrmail.com/en/articles/1321871-create-a-segment-of-subscribers-in-a-usergroup-neto.md): What are UserGroups and how can you use them?
- [Create a Segment of Subscribers in a Location](https://docs.smartrmail.com/en/articles/1956692-create-a-segment-of-subscribers-in-a-location.md): Learn how to send emails only to people within a certain location or exclude people from a location from receiving an email campaign.
- [Syncing Smart Segments to a Facebook Custom Audience](https://docs.smartrmail.com/en/articles/2384244-syncing-smart-segments-to-a-facebook-custom-audience.md): Learn how to sync your smart segments to a Facebook Custom Audience.

## Switching from MailChimp

- [MailChimp Migration FAQs](https://docs.smartrmail.com/en/articles/2938511-mailchimp-migration-faqs.md): A collection of FAQs for merchants considering switching to SmartrMail from MailChimp
- [What Features does SmartrMail have?](https://docs.smartrmail.com/en/articles/2938522-what-features-does-smartrmail-have.md): Learn about SmartrMail's core features and how they can get you more sales

## FAQ

- [What is Smartrmail Enhanced?](https://docs.smartrmail.com/en/articles/10803904-what-is-smartrmail-enhanced.md): FAQ and examples of Smartrmail Enhanced.
- [Your Smartrmail Analytics explained.](https://docs.smartrmail.com/en/articles/10829138-your-smartrmail-analytics-explained.md): In this article, we'll help break down the new Smartrmail reports dashboard and your email analytics. The new Dashboard went live on 14/3/24 with the following changes.
- [How do I change my 'from' address?](https://docs.smartrmail.com/en/articles/441229-how-do-i-change-my-from-address.md): Update the email address your campaigns send from, and set up the domain authentication needed to keep it deliverable.
- [Do I have to put a physical address in my email footer?](https://docs.smartrmail.com/en/articles/591443-do-i-have-to-put-a-physical-address-in-my-email-footer.md): Learn other options you may have to ensure you're CAN-SPAM compliant
- [Why are my test emails going to spam?](https://docs.smartrmail.com/en/articles/1336130-why-are-my-test-emails-going-to-spam.md): Understand the most common causes of test emails landing in spam, and how to fix them.
- [Can I send using a free email address like Gmail?](https://docs.smartrmail.com/en/articles/1663373-can-i-send-using-a-free-email-address-like-gmail.md): Learn why using free email addresses to send emails lowers your deliverability
- [How are sales tracked?](https://docs.smartrmail.com/en/articles/1019178-how-are-sales-tracked.md): Learn how we track sales attributed to SmartrMail
- [How do I add a tax to my wholesale prices?](https://docs.smartrmail.com/en/articles/1956574-how-do-i-add-a-tax-to-my-wholesale-prices.md): Learn how to set a custom tax rate to use with the {price\_vat} merge tag.
- [How to track emails with Google Analytics](https://docs.smartrmail.com/en/articles/1960913-how-to-track-emails-with-google-analytics.md): Learn about SmartrMail's Auto Google Analytics Tracking and how you can enable or disable it.
- [What is Smart Resend?](https://docs.smartrmail.com/en/articles/1941078-what-is-smart-resend.md): Learn how to resend an email campaign to those who didn't open the first time.
- [Adding SmartrMail's Pop-up script to your website](https://docs.smartrmail.com/en/articles/8983373-adding-smartrmail-s-pop-up-script-to-your-website.md)
- [What are non-subscribed email addresses?](https://docs.smartrmail.com/en/articles/363113-what-are-non-subscribed-email-addresses.md): Understand why some contacts can't receive marketing campaigns, and how to fix it.
- [What is alt text, and why do you need to use it?](https://docs.smartrmail.com/en/articles/1256904-what-is-alt-text-and-why-do-you-need-to-use-it.md): How and why you should use alt text in email images
- [How do I send unsubscribes to my store?](https://docs.smartrmail.com/en/articles/1953503-how-do-i-send-unsubscribes-to-my-store.md): Learn what 2-Way Unsubscribe is and how to enable/disable it.
- [How do I set up a Double Opt-In?](https://docs.smartrmail.com/en/articles/1953283-how-do-i-set-up-a-double-opt-in.md): Learn about what double opt-in means, whether you should use it, and how to enable/disable it.
- [How does having subscribers in multiple lists work?](https://docs.smartrmail.com/en/articles/1138629-how-does-having-subscribers-in-multiple-lists-work.md): Learn how we treat subscribers who are in multiple lists.
- [What is the GDPR?](https://docs.smartrmail.com/en/articles/1903952-what-is-the-gdpr.md): Learn about what the GDPR \(General Data and Protection Regulation\) is and how SmartrMail is getting ready.
- [California Consumer Privacy Act \(CCPA\)](https://docs.smartrmail.com/en/articles/3614577-california-consumer-privacy-act-ccpa.md): Understand how the CCPA affects you and SmartrMail
- [Do I need to add anything to my privacy policy?](https://docs.smartrmail.com/en/articles/5361247-do-i-need-to-add-anything-to-my-privacy-policy.md): Get a snippet of text to add to your privacy policy
- [Types of Contacts](https://docs.smartrmail.com/en/articles/8259821-types-of-contacts.md): Learn the different types of contacts and the specific content they can receive.
- [Excluding Products from Product Recommendation Emails](https://docs.smartrmail.com/en/articles/358671-excluding-products-from-product-recommendation-emails.md): Learn how to blacklist products from your product recommendation emails
- [Remove SmartrMail branding from my emails](https://docs.smartrmail.com/en/articles/591341-remove-smartrmail-branding-from-my-emails.md): Learn how to remove our SmartrMail logo from your email footer
- [Who receives abandoned cart emails?](https://docs.smartrmail.com/en/articles/662408-who-receives-abandoned-cart-emails.md)
- [What is preview text?](https://docs.smartrmail.com/en/articles/1293691-what-is-preview-text.md): What is preview text and how you can use it to improve open rates
- [How to create coupon codes](https://docs.smartrmail.com/en/articles/5983769-how-to-create-coupon-codes.md)
- [Using Merge Fields with SmartrMail](https://docs.smartrmail.com/en/articles/390766-using-merge-fields-with-smartrmail.md): Learn what merge fields are and how to use them
- [How Am I Billed?](https://docs.smartrmail.com/en/articles/400093-how-am-i-billed.md): Your monthly pricing is calculated based on unique subscribers.
- [What is the difference between Standard and Unlimited Plan \(Neto - Legacy\)](https://docs.smartrmail.com/en/articles/1936589-what-is-the-difference-between-standard-and-unlimited-plan-neto-legacy.md): Learn how to get more sales with better tools
- [How do I update my billing information?](https://docs.smartrmail.com/en/articles/450819-how-do-i-update-my-billing-information.md): A step-by-step guide on how to update your payment info
- [How is pricing calculated?](https://docs.smartrmail.com/en/articles/591259-how-is-pricing-calculated.md): Find out how you're billed in SmartrMail
- [Does SmartrMail store my credit card information?](https://docs.smartrmail.com/en/articles/603822-does-smartrmail-store-my-credit-card-information.md): Learn how we process payments in SmartrMail.
- [Where should I apply my SmartrMail Coupon?](https://docs.smartrmail.com/en/articles/1713509-where-should-i-apply-my-smartrmail-coupon.md): Learn how to apply a coupon to your account
- [What are the differences between the Essentials and the Pro plan?](https://docs.smartrmail.com/en/articles/8226194-what-are-the-differences-between-the-essentials-and-the-pro-plan.md): Learn the differences between the Essentials and the Pro plan
- [How does the SmartrMail annual plan work?](https://docs.smartrmail.com/en/articles/8710632-how-does-the-smartrmail-annual-plan-work.md): Learn how SmartrMail saves on average 50% off most email service providers

## Integrations

- [Integrating Wheelio with SmartrMail](https://docs.smartrmail.com/en/articles/6048346-integrating-wheelio-with-smartrmail.md): Learn how to integrate your Wheelio popup with a list on SmartrMail
- [How to use a Zap to add a new subscriber ⚡️](https://docs.smartrmail.com/en/articles/3472018-how-to-use-a-zap-to-add-a-new-subscriber.md): Learn how to use Zapier to add a subscriber to your SmartrMail account
- [Integrating Snapforms with SmartrMail](https://docs.smartrmail.com/en/articles/5740396-integrating-snapforms-with-smartrmail.md): Learn how to connect forms created in Snapforms to your lists in SmartrMail
- [Connect SmartrMail to hundreds of other apps with Zapier](https://docs.smartrmail.com/en/articles/4898201-connect-smartrmail-to-hundreds-of-other-apps-with-zapier.md)
- [Integrating Justuno with SmartrMail](https://docs.smartrmail.com/en/articles/749377-integrating-justuno-with-smartrmail.md): This document covers the steps needed to integrate SmartrMail with Justuno's Design Canvas.
- [Integrate Poptin with SmartrMail](https://docs.smartrmail.com/en/articles/5396572-integrate-poptin-with-smartrmail.md): Learn how to use Poptin's popups and forms with SmartrMail
- [Integrating Personizely with SmartrMail](https://docs.smartrmail.com/en/articles/5396600-integrating-personizely-with-smartrmail.md): Integrate your Personizely list building widget with SmartrMail
- [Integrating OptinMonster with SmartrMail](https://docs.smartrmail.com/en/articles/2651093-integrating-optinmonster-with-smartrmail.md): Learn how to connect your OptinMonster email signup form to your SmartrMail lists.
- [Using Sumo List Builder Email Popup with SmartrMail](https://docs.smartrmail.com/en/articles/1088123-using-sumo-list-builder-email-popup-with-smartrmail.md): Want to integrate the SumoMe List Builder Email Pop up with SmartrMail for your site? Then follow our step by step guide here.
- [Integrating Mailchimp](https://docs.smartrmail.com/en/articles/358352-integrating-mailchimp.md): Integrate your Mailchimp lists with SmartrMail

## API

- [API Overview](https://docs.smartrmail.com/en/articles/636534-api-overview.md): An Overview of SmartrMail's API
- [Manage Subscriber Lists](https://docs.smartrmail.com/en/articles/636612-manage-subscriber-lists.md)
- [List Subscribers](https://docs.smartrmail.com/en/articles/636615-list-subscribers.md)
- [Manage Individual Subscribers](https://docs.smartrmail.com/en/articles/636619-manage-individual-subscribers.md)

## Deliverability

- [What is a Spam Trap and How to Avoid Them](https://docs.smartrmail.com/en/articles/3957528-what-is-a-spam-trap-and-how-to-avoid-them.md): Learn what spam traps are and why it’s important to remove them from your email list.
- [Improving your Email Deliverability](https://docs.smartrmail.com/en/articles/358665-improving-your-email-deliverability.md): Learn how to improve your email deliverability with SmartrMail
- [How Switching ESPs Impacts your Deliverability](https://docs.smartrmail.com/en/articles/1481148-how-switching-esps-impacts-your-deliverability.md): Understand what happens to your sending reputation when you switch email providers, and how to make the transition smoothly.

## Troubleshooting

- [How to Test Your List-Triggered Automation \(ex. Welcome Emails\)](https://docs.smartrmail.com/en/articles/5005901-how-to-test-your-list-triggered-automation-ex-welcome-emails.md): Learn how to test your own list-triggered automations like welcome emails
- [Browse Abandonment Troubleshooting](https://docs.smartrmail.com/en/articles/5190449-browse-abandonment-troubleshooting.md): Learn how to test and troubleshoot your browse abandonment emails
- [Why Are My Emails Being Clipped By Gmail?](https://docs.smartrmail.com/en/articles/3637231-why-are-my-emails-being-clipped-by-gmail.md): Learn why your emails are being clipped by Gmail and what you can do about it.
- [Troubleshooting List-Triggered Automations \(Welcome Emails\)](https://docs.smartrmail.com/en/articles/3495384-troubleshooting-list-triggered-automations-welcome-emails.md): Diagnose why a new subscriber didn't receive your list-triggered welcome automation.
- [Logging into your SmartrMail Account with Neto](https://docs.smartrmail.com/en/articles/2300541-logging-into-your-smartrmail-account-with-neto.md): How to login to your SmartrMail account through Neto
- [Creating a Password login for your Neto integrated account](https://docs.smartrmail.com/en/articles/2411977-creating-a-password-login-for-your-neto-integrated-account.md): Learn how to create a password login for your Neto integrated account.
- [Resyncing Products](https://docs.smartrmail.com/en/articles/1321426-resyncing-products.md): How to resync your products so they're up to date
- [My Email From Name Shows "smrtermail.com"](https://docs.smartrmail.com/en/articles/2588009-my-email-from-name-shows-smrtermail-com.md): Learn how email authentication works with SmartrMail
- [Troubleshooting Images in SmartrMail](https://docs.smartrmail.com/en/articles/2585020-troubleshooting-images-in-smartrmail.md): Learn about common image upload and display issues and how to troubleshoot
- [I can't login to SmartrMail](https://docs.smartrmail.com/en/articles/438214-i-can-t-login-to-smartrmail.md): Follow these instructions when you can't login to SmartrMail
- [I can't login to SmartrMail from BigCommerce](https://docs.smartrmail.com/en/articles/3799259-i-can-t-login-to-smartrmail-from-bigcommerce.md)
- [How to Open the Developer Console](https://docs.smartrmail.com/en/articles/3450590-how-to-open-the-developer-console.md): If requested by the SmartrMail support team
- [How to Take a Screenshot](https://docs.smartrmail.com/en/articles/3450637-how-to-take-a-screenshot.md): Learn to take a screenshot if requested by the SmartrMail team

## Account Settings

- [I want to close or cancel my account](https://docs.smartrmail.com/en/articles/3845154-i-want-to-close-or-cancel-my-account.md): Learn how to close your SmartrMail account

## SMS

- [Toll-free number verification](https://docs.smartrmail.com/en/articles/6795944-toll-free-number-verification.md): Learn why toll-free phone numbers need to go through a verification process
- [How to use your pop-up to collect SMS Phone numbers](https://docs.smartrmail.com/en/articles/5947199-how-to-use-your-pop-up-to-collect-sms-phone-numbers.md): Learn how you can use SmartrMail's pop-up to ask your visitors for their phone numbers
- [Can I add Emojis to SMS Campaigns?](https://docs.smartrmail.com/en/articles/6177778-can-i-add-emojis-to-sms-campaigns.md): Learn how Emojis can affect your campaign's costs and results
- [How to add SMS in Automations](https://docs.smartrmail.com/en/articles/6317303-how-to-add-sms-in-automations.md): Learn how to include text messages in your automated series
- [How to Collect SMS consent on Shopify](https://docs.smartrmail.com/en/articles/5910164-how-to-collect-sms-consent-on-shopify.md): A simple guide to start collecting SMS consent at checkout on Shopify
- [What countries is SmartrMail SMS available in?](https://docs.smartrmail.com/en/articles/5761937-what-countries-is-smartrmail-sms-available-in.md): Learn about which countries we currently support and which countries are next on our roadmap
- [SMS Prohibited Content](https://docs.smartrmail.com/en/articles/5904207-sms-prohibited-content.md): Learn how to ensure your SMS is delivered.
- [How SMS pricing works \(Maropost CC/Neto\)](https://docs.smartrmail.com/en/articles/5902895-how-sms-pricing-works-maropost-cc-neto.md)
- [How to Send an SMS Campaign](https://docs.smartrmail.com/en/articles/5784549-how-to-send-an-sms-campaign.md): Learn how to send an SMS campaign
- [SMS Numbers](https://docs.smartrmail.com/en/articles/5784468-sms-numbers.md): Understanding the available SMS number types in SmartrMail
- [SMS Regulations and Consent - Canada](https://docs.smartrmail.com/en/articles/5762192-sms-regulations-and-consent-canada.md): Learn about SMS regulations in Canada and how to collect consent
- [SMS Regulation and Consent - USA](https://docs.smartrmail.com/en/articles/5762173-sms-regulation-and-consent-usa.md): Learn how SMS is regulated and how you'll need to collect consent to send to US numbers.
- [SMS Regulations & Consent - Australia](https://docs.smartrmail.com/en/articles/5765497-sms-regulations-consent-australia.md): Learn about SMS regulations and how to collect consent in Australia