Overview
Video blocks let you add a YouTube or Vimeo video to your email just by pasting a link — no file upload required.
Note: currently, only YouTube and Vimeo videos are supported.
How to add a video block
In the composer, click + Add New Section, then select Video under Type.
Paste a link to your YouTube or Vimeo video in the field provided. Both full (
youtube.com/watch?v=...) and short (youtu.be/...) YouTube links work, as do direct Vimeo links (vimeo.com/...) — including ones with extra query parameters attached. If you paste a link that isn't a direct YouTube or Vimeo video link (for example, a third-party page that embeds a video rather than the actual platform URL), you'll see a "Network Error" message instead of a preview.
Click the dropdown arrow on the right to adjust the block's Background color, Horizontal spacing, and Vertical spacing.
Optionally, add alt text to your video — this can help subscribers with low vision understand what your email is about.
Note: in the composer, your video appears as a flat placeholder image. This same image is used as a fallback for subscribers whose email client doesn't support embedded video. Subscribers using a client that does support it will see the actual video instead — clicking it opens the video in a new tab (on YouTube or Vimeo), rather than playing inline within the email.
FAQs
Will every subscriber see the actual video?
No — only subscribers using an email client that supports embedded video will see it play. Everyone else sees a flat fallback image instead, which links to the same video. Even for subscribers who do see the real video, clicking it opens it in a new tab (on YouTube or Vimeo) rather than playing inline within the email.
What video platforms are supported?
Currently, only YouTube and Vimeo.
What happens if I enter an invalid or unsupported video link?
You'll see a "Network Error" message instead of a video preview — for example, if you paste a link to a page that embeds a video rather than the actual YouTube or Vimeo URL itself.